Frequently Asked Questions

 All orders require 48-72 hour notice for pick-up and are considered a request until confirmed with an order. Please fill out the contact form, call (323) 684-924,  or email dianethecookiefiend@gmail.com. Once your order is confirmed, I will prep, bake, and box your order on the day of pick-up.  I currently stock the restaurant on Wednesday and Thursday at 9 a.m. depending on sales.

TCF recommends storing cookies in an air-tight container on the counter, at room temperature for up to 3-5days. They can also be frozen or refrigerated for longer shelf life. If frozen, store in an air-tight ziplock bag.

Quality over quantity!
Everything is baked made to order in small batches. The quality  ingredients  used are what makes them taste so dang good. I personally bake everything to ensure each batch is authentically homemade.
Quality ingredients used such as : Callebaut, Guittard, and single origin chocolates from Trader Joe's, Kerrygold butter, Bob's Red Mill, cane sugar and farm eggs, and specialty flavorings paired for each cookie created.
You can taste the difference!

 The Cookie Fiend is closed on Mon-Tues for production
You can find my sweet treats @ Grits n Gravy downtown
Wed-Sun
7am-3pm and we open back up from 5pm-10pm

 Local & organic ingredients are used whenever possible such as: Bob's Red Mill, farm and farm eggs
Other ingredients used: Kerrygold butter, Callebaut, Guittard and single origin chocolate from Trader Joes, pure cane sugar and golden brown sugars

 I do not offer vegan or gf products at this time.

 Pick-up is preferred on all orders. Local deliveries are limited to businesses and residents of the Downtown/Pearl area only. Please call for availability., and delivery cannot be guaranteed. There is a $10 delivery charge.

 Unfortunately, The Cookie Fiend does not offer shipping at this time

We prefer cash when possible, but do accept all major credit cards, and mobile payments. Payment is due at the time order is placed.

 There will be no refunds, returns or exchanges accepted for perishable products; unless an error has been made.  If you are not happy we will work together to resolve your issue. Not that I've every had this issue. All cookies are baked fresh to death and  I guarantee high quality service.